Privacy Policy

1. Introduction

Welcome to MICE NOW GmbH. We take your privacy seriously and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable German data protection laws.

This privacy policy explains how we collect, use, and store your personal information when you visit our website or interact with our services.

2. Data Controller

MICE NOW GmbH
Wiedbachstraße 50
56567 Neuwied
Germany
Email: annalenagras@outlook.com

3. What Data We Collect

We may collect and process the following personal data:

  • Contact Information: Name, email address, phone number, shipping/billing address

  • Order Information: Products purchased, order history, payment method (not payment details)

  • Device Information: IP address, browser type, device type, referring website

  • Communication: Any inquiries, messages, or feedback you send us

  • Marketing Preferences (if opted-in)

4. How We Use Your Data

We use your personal data to:

  • Process and fulfill your orders

  • Communicate with you about your purchase or inquiry

  • Provide customer support

  • Improve our website and services

  • Send marketing emails (only with your consent)

  • Comply with legal obligations

5. Legal Basis for Processing

We process your data under the following legal bases:

  • Contractual necessity: to fulfill your purchase

  • Legitimate interest: to improve our services and prevent fraud

  • Consent: for sending newsletters or marketing content

  • Legal obligation: to comply with tax, accounting, and legal requirements

6. Data Sharing

We only share your data with third parties when necessary:

  • Payment providers (e.g., PayPal, Stripe)

  • Shipping companies (e.g., DHL, Hermes)

  • IT and analytics services

  • Legal or regulatory authorities when required by law

We never sell your data to third parties.

7. Data Storage and Security

Your data is stored securely on servers located in the EU. We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

8. Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, contact us at annalenagras@outlook.com.

9. Cookies and Tracking

We use cookies and similar technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences via your browser settings or through our website's cookie banner.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. Please review their policies separately.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

Last updated: September 26, 2025

12. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact:

MICE NOW GmbH
Wiedbachstraße 50
56567 Neuwied, Germany
Email: annalenagras@outlook.com